--- title: "Complaints Procedure" url: "https://seatonacademy.co.uk/back-up-pages/important-documents/complaints-procedure" school: "Seaton Academy" --- # Complaints Procedure ### Complaints Policy and Procedure #### Introduction Seaton Academy prides itself on the outstanding quality of the teaching and care provided to all pupils. However, if parents other stakeholders do have a complaint it will be treated by the Academy in accordance with this Procedure. ### Complaints Policy and Procedure Complaints Policy and Procedure 450 KB [Open for printing](https://files.schudio.com/seaton-academy/files/documents/Complaints_procedure_single_academy_V2_202526_-_November_2025(4).pdf) ![Seaton Academy](https://files.schudio.com/seaton-academy/images/logo/Seaton_logo_footer.png) #### Seaton Academy High Seaton Workington Cumbria CA14 1NP 01900 66982 #### Useful Links - [Term Dates](https://seatonacademy.co.uk/termdates) - [Admissions](https://seatonacademy.co.uk/about-us/admissions) - [Curriculum](https://seatonacademy.co.uk/curriculum-overview) - [Policies](https://seatonacademy.co.uk/policies) #### Social Media - [Facebook](https://www.facebook.com/profile.php?id=100063587402164) © Copyright 2025–2026 Seaton Academy School & Trust Websites by [ ![Schudio logo](https://seatonacademy.co.uk/img/logo/light.png) ](https://www.schudio.com/)